As announced last year, EasyBib is discontinuing their institutional (“EasyBib EDU”) service on August 31, 2018. In the future, EasyBib will only offer personal accounts, which include access to MLA style citation generation/management for free, or support for more citation styles (including APA and Chicago) for a monthly fee. All personal data (citations, projects) currently in EasyBib EDU accounts need to be saved or exported by August 31, 2018 or the information will be lost.
EasyBib has put together a list of FAQs that includes methods on how to export your data. See the list with asscoiated links below for more information.
For users who want a free citation service, the University Library is recommending Zotero.
Zotero is primarily designed as standalone software that is downloaded and installed on a personal computer (Windows or Mac), but also now has some support to manage Zotero information in an online account.