Ask a Librarian - 24/7: Online Chat via QuestionPoint





The QuestionPoint Ask a Librarian 24/7 chat service connects you with a professional librarian who can help you with your research.

To access online chat:
Submit your email, school, & question using the form on the right.

What this service can help you with:

When CSU Stanislaus Librarians are not available for online chat, the QuestionPoint Ask a Librarian 24/7 service will connect you with a professional librarian in a cooperating college or university from across the country. This service is ideal for getting help with research questions and basic information about library services.


Questions about Interlibrary Loan Requests, Books Checked Out, etc.

Because this is a national service, some questions directly related to CSU Stanislaus or your University Library account, such as fines, the status of Interlibrary Loan requests, book renewals, etc., may not be able to be answered by this service. For these types of questions, please see the other help options available on the Ask a Librarian page.


For more information on QuestionPoint service:

For questions about QuestionPoint at CSU Stanislaus & other University Library services, send us email or contact us during reference hours.

Optional QuestionPoint interface: chat widget (an in-screen chat box)
Assistance via this pilot project is only available at selected times.